Privacy Policy

Last Updated: September 5, 2022

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At Em Roblin, accessible from emroblin.com, and owned by Leap Training and Consulting Services Limited, a limited company located in Hong Kong, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Em Roblin and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

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This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Em Roblin. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of this Privacy Policy Generator.

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Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

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Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

a. Personal Data. Personal Data is any information relating to an identified or identifiable natural person. Personal Data we may collect includes:

i. Identification and Contact Data: first name, last name, email address

ii. Demographic data: you may opt in to fill out demographic data (you may also opt out) with questions about your gender, age, location, parental status, job level. 

iii. Your feelings based on a series of likert questions via our assessment survey.

iv. Financial Information: credit card details, account details, payment information if you sign up and pay for a service

v. IT Information: IP address, cookie data; and

You may decline to provide Personal Data to the Services. However, some of the Personal Data we ask you to provide is mandatory for a service. If you decline to provide it, we may not be able to provide that service to you.

b. Non-Personal Data. Non-Personal Data is any information not relating to an identified or identifiable natural person. Non-Personal Data we may collect includes:

i. Browser and Device Data: IP address, device type, unique user device number, device manufacturer and model, type of browser or operating system, dates and times of use, screen resolution, plug- ins, add-ons, location, and the version of the Services you are using.

ii. Tracking Technologies: time spent on the Services, pages visited, and email campaign performance.

iii. Aggregate Information: data about how you use the Services combined with data about how others use the Services in order to help us better develop new features and tailor the Services.

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If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

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How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services

• Improve, personalize, and expand our website

• Understand and analyze how you use our website

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website and our services and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

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Log Files

Em Roblin follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

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Third Party Privacy Policies

Em Roblin's Privacy Policy does not apply to other websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information.

We use:

Wix as our Website Host About Privacy | WIX

Covert Kit for our Newsletter Privacy Policy - ConvertKit

Outgrow for our Assessment Privacy Policy | Outgrow

Stripe for our Online Sales Privacy Policy (stripe.com)

It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

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CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

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GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

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Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Em Roblin does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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Copyright

All text, graphics, design, layout, unless otherwise stated, are copyrighted by Em Roblin and LEAP unless stated clearly.

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Disclaimer

You use our assessment at your own risk. We do not warrant that our assessment is reliable or free of any errors, bugs or defects. While we attempt to provide a safe experience for users of our Assessment, we cannot and do not represent or warrant that our services or servers are free of viruses or other harmful components. 

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Governing Law 

Any dispute arising from these terms and your use of the Assessment will be governed and enforced in accordance with the laws of Hong Kong.

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Changes to this Privacy Policy

We may change this Privacy Policy at any time. The most recent version of the Privacy Policy is indicated by the “Last Updated” date at the top of this page. Your continued use of the Services signifies your continuing consent to be bound by this Privacy Policy.

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If you have any questions about this Privacy Policy, please email us at em@emroblin.com.